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Talk to Me Please!

Talk to Me Please!

The telephone has dramatically changed since Alexander Graham Bell spoke those famous words to his assistant, Mr. Watson in 1875. Today we have many ways of communicating-Email, US Mail, Social Media, Google, Automated Service, On-Line Calling, Cell Phones, Virtual...
How to Leave a Professional Phone Message

How to Leave a Professional Phone Message

Voicemail has become a standard part of every business class telephone system and knowing how to leave a professional voicemail phone message will reflect positively upon your company. Every employee that uses the phone as part of their job should know how to leave a...
How to Answer the Phone Properly

How to Answer the Phone Properly

Phone answering skills are critical for any successful business. The phone is still most business’s primary point of contact with customers. The way you answer your company’s phone will form customer’s first impression of your business. Here are the basic steps to...
General Voice mail Greeting Examples

General Voice mail Greeting Examples

The general voicemail greeting is used as the default voicemail greeting if no other type is set. Since you never know when this type of greeting will be played to callers, it is best to be brief and to avoid dates and timeframes for return calls. Remember, this...
Professional Automated Attendant Scripts

Professional Automated Attendant Scripts

Your computerized automated attendant greeting on your business telephone system is the first thing your customers and business associates will hear when they call your company. For the first time callers, you have only one chance to make a good first impression and...